Privacy Policy

Privacy Policy

The Banff Voyager Inn and Spruce Grove Inn are committed to protecting your privacy and personal security; this is very important to us. Our Privacy Policy tells you what information we gather about you, how we would use it, to whom we may disclose it, and how you can opt out of the collection. We do not require visitors to provide any information to use this website, or to access all of the publicly available features on our websites.

The Information We Collect at the Banff Voyager Inn and Spruce Grove Inn

The types of personally identifiable information that may be collected include: name, address, automobile license number, e-mail address, telephone number, fax number and credit card information. We also may collect certain non-personally identifiable information when you visit many of our web pages such as the type of browser you are using (e.g., Netscape, Internet Explorer, Mozilla), the type of operating system you are using, (e.g., Windows or Mac OS) and the domain name of your Internet service provider (e.g. Shaw, Online, Earthlink).

How We Use the Information

We use the information collected to make your stay more enjoyable, to assist in arranging payment of your accounts, and to provide further information to you about our facilities and our programs. We will retain your personal information for only as long as required by law or as necessary for the purposes for which it is collected. Your personal information will not be used for other purposes without your consent.

Disclosing Information

We will not disclose any personal information collected about you to anybody else, unless required by law, except when we provide the information to firms we retain to assist us in forwarding additional information to you, or in collecting funds owing by you. If our business is sold, we may provide the information to the purchaser of our business. We will comply with all laws that require us to supply the information to government agencies and others. We will not otherwise sell, transfer or trade any mailing list which includes your information.


The Banff Voyager Inn and Spruce Grove Inn do not utilize cookies to gather information about you when surfing these sites.

Our Commitment to Security

We have put in place appropriate physical, electronic, and managerial procedures to safeguard and help prevent unauthorized access, maintain data security, and correctly use the information we collect online.

How to Contact Us

If you have any questions or concerns about the Banff Voyager Inn and Spruce Grove Inn online privacy policy or its implementation you may contact us via e-mail at:

[email protected]