The types of personally identifiable information that may be collected include: name, address, automobile license number, e-mail address, telephone number, fax number and credit card information. We also may collect certain non-personally identifiable information when you visit many of our web pages such as the type of browser you are using (e.g., Netscape, Internet Explorer, Mozilla), the type of operating system you are using, (e.g., Windows or Mac OS) and the domain name of your Internet service provider (e.g. Shaw, Online, Earthlink).
We use the information collected to make your stay more enjoyable, to assist in arranging payment of your accounts, and to provide further information to you about our facilities and our programs. We will retain your personal information for only as long as required by law or as necessary for the purposes for which it is collected. Your personal information will not be used for other purposes without your consent.
We will not disclose any personal information collected about you to anybody else, unless required by law, except when we provide the information to firms we retain to assist us in forwarding additional information to you, or in collecting funds owing by you. If our business is sold, we may provide the information to the purchaser of our business. We will comply with all laws that require us to supply the information to government agencies and others. We will not otherwise sell, transfer or trade any mailing list which includes your information.
The Banff Voyager Inn and Spruce Grove Inn do not utilize cookies to gather information about you when surfing these sites.
We have put in place appropriate physical, electronic, and managerial procedures to safeguard and help prevent unauthorized access, maintain data security, and correctly use the information we collect online.